Warranty
We are the first ski pole brand to offer a warranty. Yes that is right, you break your poles, you get a new shaft, no question asked.
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1 year warranty: $29
2 year warranty: $39
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What is not covered under the BJORN TO Warranty ?
Answer:​
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The Warranty is available on all Bjorn To pole models
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The warranty does not cover normal wear and tear
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It does not cover lost or stolen pole parts
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Missing Baskets, Tips, Straps or Grips due to wear and tear
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It does not cover chewed straps or grips by animals or other living beings
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Bjorn To Customer Service reserves the right to limit the amount of Return Authorizations assigned per customer over any given period of time. A customers claim(s) will be scrutinized based on rate of recurrence.
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We will replace them at no cost to you. Shipping is $15 if you request the replacement pole to be shipped to you. Free pick up at point of purchase.
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For poles purchased directly through Bjorn To's webstore, submit a warranty claim by emailing the following information to info@Bjornto.com
Warranty is limited at 2 claims
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