We are the first ski pole brand to offer a warranty. Yes that is right, you break your poles, you get a new shaft, no question asked.
1 year warranty: $29
2 year warranty: $39
What is not covered under the BJORN TO Warranty ?
The Warranty is available on all Bjorn To pole models
The warranty does not cover normal wear and tear
It does not cover lost or stolen pole parts
Missing Baskets, Tips, Straps or Grips due to wear and tear
It does not cover chewed straps or grips by animals or other living beings
Bjorn To Customer Service reserves the right to limit the amount of Return Authorizations assigned per customer over any given period of time. A customers claim(s) will be scrutinized based on rate of recurrence.
We will replace them at no cost to you. Shipping is $15 if you request the replacement pole to be shipped to you. Free pick up at point of purchase.
For poles purchased directly through Bjorn To's webstore, submit a warranty claim by emailing the following information to info@Bjornto.com
Warranty is limited at 2 claims